- Our driver will call you directly to confirm arrangements
- You will usually get a call within a day of accepting the offer
- Our drivers are on the road full time so they don’t make calls when driving
- We also need time to run the background checks on the car and collect the money from the bidder
- Once an offer is accepted, we try to get all sales closed off within 3-4 days.
- If you live in a more distant location, it may be slightly longer
- If a driver is in a location sooner we will let you know but we quote 3-4 days
- Rest assured, our business is getting the transaction completed so the driver will be in touch with you.
- Yes if you wish, our depot is just outside Naas
- You will need to make contact with us to make an appointment
- All of the background checks would need to be clear before you arrive
- If you have finance to clear, you will still need your settlement letter in advance
- We have 3 drivers who look after different part of the country
- Depending on where you are will determine which driver it is
- He will call to introduce himself in advance anyway
- You can finalize any special instruction or directions at that point
- You will need the car, keys and logbook ready
- Your photo ID and proof of address
- The car will need to be taken out and in a position where we can be easily inspected and load onto our truck.
- We have a lot of calls to make and don’t have time to wait for an hour while somebody moves 10 cars.
- Make sure the car is clean and ready for inspection
- A filthy car is a red flag of someone trying to hide something so the inspector insist you get the car washed before he does his checks
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Our inspectors are all qualified mechanics with years of experience.
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They look at hundreds of cars each week and have a set list of items to check
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The information you supplied will be printed off including the photos
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Everything needs to match exactly especially the photos
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Mileage is the No1 thing cars fail on and the first thing checked
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If you put down 100,000km and its 100,00 miles, the car will fail and sale cancelled
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He’ll check the following items (and more)
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Has it been crashed?
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Has an insurance company previously written it off?
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Have panels, wings or bumpers been painted covering previous damage?
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Is the mileage 100% genuine (not clocked or altered in anyway)
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Are there excessive marks, scratches, dents, damage and scrapes which are not visible on the photos we have but will be on inspection
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Is there gearbox noise - whining sound, not selecting gears?
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Engine noise - bearing, drive shaft, injectors
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Are there any warning lights on the dash?
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Is there oil spilling out it
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Is it overheating?
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When driving - badly pulling to one side or the other
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Are the shock absorbers leaking?
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Have the airbag ever been deployed?
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Does the VRN and chassis numbers match
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- When the inspector completes his checks, he will get you to sign the following items:
- Sale document confirming the transaction, the bill of sale
- You are the registered owner and no else has any claim to it
- There is no outstanding finance
- The mileage is 100% accurate and never been tampered with
- The car has never been crashed as per the information you supplied online
- The car has no major mechanical faults as per the information you supplied online
- It’s the sellers responsibility to provide a full and truthful description of their car
- If there is something wrong with it on inspection, which hasn’t been disclosed, the car may fail inspection
- If something comes to light post sale which was known to the seller prior to sale, then the seller assumes full responsibility
- For the avoidance of any doubt, if the seller interferes with the cars onboard computer to change mileage, switch off warning light or changes setting to deliberately hide a known fault, the seller bears all responsibility.
- If the seller has been notified by the NCT or dealer a major fix is required that has not been disclosed, the seller bears all responsibility
- Luckily, 99.99% of people are straight up and honest but we’ve come across our fair share of chancers.
- We have a duty of care to both buyer and seller and provide a top class service in an industry which at the best of times is a mine field to navigate, if you are not comfortable with any of the above, we don’t have a problem not doing business with you.
- This also should demonstrate to our buyers the level of care we go to, to make sure no one is ripped off and left with a lemon from an unscrupulous seller
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FAQs
- Getting Started
- What we can & can’t get offers on
- Offers & what to do
- Accept Offer
- Inspection & Collection
- How do I get paid?
- Change of ownership / Log book
- Why do you charge a fee?
- Our service
- Retail vs. Private vs. Auction sale prices